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Privacy Policy (GDPR)


Information we collect

Upon purchase, name, address, e-mail, telephone number, order amount, discounts, order confirmation and payment information are collected. VACVAC studio collects and processes your personal data in connection with you: 

 

  • puts a product in the basket without reaching the payment
  • completes a purchase of our products
  • sign up for our newsletter
  • sends us questions, complaints or feedback

 

Purpose

General contact information such as name, address, telephone number (for parcel tracking) and e-mail are collected in order to complete your purchase, send you an order confirmation and forward your order. In this way, we can offer you the best service and help you with specific questions for your order, while we follow current legislation on personal data and security.

 

When paying, your name, card data and IP address are collected, as the information is used for the payment transaction itself and thus only stored for the settlement of the payment. Your payment card data will therefore not be stored in our database and will therefore be deleted as soon as the amount has been deducted from your card.

Our payment card solution is managed by ePay. All communication between our payment solution, ePay and your card provider is via a link which is SSL encrypted.

If you sign up for our newsletter, your email address will be automatically saved. This means that we can easily inform you about ongoing campaigns, offers etc. However, you can unsubscribe from the newsletter at any time by using the link in the e-mail itself.

 

Cookies

Today, virtually all websites use cookies, which are a small text file that is stored in your browser on your computer, mobile or similar. This means visit recognition, storage settings, statistics execution, and ad targeting. However, no personal information is stored.

It is possible to block cookies. However, this will mean that ads and advertisements will be less relevant to you, which is why they may appear more frequently. Likewise, there may be content that you can not access. Information is stored encrypted and transmitted encrypted to and from the company.

 

Other recipients of your personal information

Of course, your personal data will be treated confidentially and will not be available to any outsider. We do not sell your personal data to third parties and we do not transfer your personal data to third countries.

When you need to have delivered a purchase from VACVAC studio, the information about your name, address, telephone number and e-mail address will be handed over to our shipping company, pt. [GLS / DAO] for the delivery of your order.

 

 

Marketing and re-targeting

VACVAC studio collaborates with third party online media such as Facebook, Google and Instagram. This means that they receive technical data such as your IP address, as well as which pages you visit. This experience is between the third party and the customer, and VACVAC studio has no control over this.

 

Your rights

As a customer of VACVAC studio, you have the right to request the following from us at any time:

  • To have access to have your personal data corrected / changed
  • To have personal data deleted
  • If you no longer want us to process your personal data, or that we limit the processing of your personal information, you are welcome to contact us at info@vacvac.dk.

 

Data controller

Data responsible for the collection, processing and use of personal data is:

VACVAC Studio ApS
Bjørnebakken 23
3400 Hillerød
CVR no. 39 88 75 33

 

If you have any questions, you are always welcome to contact us at info@vacvac.dk.